Optimalisasi Desain UI/UX untuk Meningkatkan Aksesibilitas Teknologi Digital bagi Lansia dan Penyandang Disabilitas
DOI:
https://doi.org/10.30787/restia.v3i1.1887Keywords:
UI/UX, Sistem Informasi, Kelompok Rentan , DisabilitasAbstract
Penelitian ini bertujuan untuk mengeksplorasi tantangan yang dihadapi oleh lansia dan penyandang disabilitas dalam mengakses teknologi digital, serta untuk merumuskan rekomendasi perbaikan desain UI/UX yang lebih inklusif. Melalui survei yang melibatkan 20 responden dari berbagai kelompok usia dan jenis disabilitas, penelitian ini mengidentifikasi bahwa mayoritas responden berusia di atas 60 tahun dan mengalami berbagai kesulitan dalam membaca teks serta navigasi. Temuan ini menunjukkan bahwa desain antarmuka yang kompleks dan kurangnya perhatian terhadap prinsip aksesibilitas memperburuk pengalaman pengguna bagi kelompok rentan ini. Dengan analisis data kualitatif melalui wawancara mendalam, penelitian ini menemukan kebutuhan akan antarmuka yang lebih sederhana dan dukungan pelatihan untuk pengguna. Rekomendasi yang diusulkan meliputi peningkatan desain UI/UX dengan fitur aksesibilitas serta penyediaan pelatihan untuk meningkatkan kesadaran dan kemampuan teknologi bagi lansia dan penyandang disabilitas. Penelitian ini menekankan pentingnya penciptaan teknologi yang inklusif untuk memastikan bahwa semua individu, tanpa terkecuali, dapat memanfaatkan layanan digital secara efektif dan nyaman.
References
R. Albaghli, A. Beidas, and N. Attar, “Eyes on higher education: Evaluating web usability in Kuwaiti private universities using eye-tracking and SUPR-Q metrics,” J. Eng. Res., 2024, doi: https://doi.org/10.1016/j.jer.2024.12.001.
A. Casheekar, A. Lahiri, K. Rath, K. S. Prabhakar, and K. Srinivasan, “A contemporary review on chatbots, AI-powered virtual conversational agents, ChatGPT: Applications, open challenges and future research directions,” Comput. Sci. Rev., vol. 52, p. 100632, 2024, doi: https://doi.org/10.1016/j.cosrev.2024.100632.
Y. Wang et al., “Who uses personas in requirements engineering: The practitioners’ perspective,” Inf. Softw. Technol., vol. 178, p. 107609, 2025, doi: https://doi.org/10.1016/j.infsof.2024.107609.
T. Formánek, “Prevalence of mental disorders and associated disability: Results from the cross-sectional CZEch mental health Study (CZEMS),” Eur. Psychiatry, vol. 60, pp. 1–6, 2019, doi: 10.1016/j.eurpsy.2019.05.001.
I. Atoum, “Measurement of key performance indicators of user experience based on software requirements,” Sci. Comput. Program., vol. 226, p. 102929, 2023, doi: https://doi.org/10.1016/j.scico.2023.102929.
N. Merten, A. A. Pinto, A. J. Paulsen, Y. Chen, C. R. Schubert, and K. J. Cruickshanks, “Better cognitive function in younger generations - Insights from two cohort studies of middle-aged to older adults in Wisconsin,” Maturitas, vol. 162, pp. 31–36, 2022, doi: https://doi.org/10.1016/j.maturitas.2022.04.002.
Y.-W. Chiu and W.-J. Lee, “Man with right eye pain and decreased vision,” Ann. Emerg. Med., vol. 80, no. 5, pp. 465–473, 2022, doi: https://doi.org/10.1016/j.annemergmed.2022.04.033.
M. Palacios et al., “PRENATAL ALCOHOL AND CANNABINOID EXPOSURE DECREASES MOTOR COORDINATION AND INCREASES ETHANOL SELF-ADMINISTRATION IN ADULT MOUSE OFFSPRING.,” Drug Alcohol Depend., vol. 261, p. 111174, 2024, doi: https://doi.org/10.1016/j.drugalcdep.2024.111174.
T. I. Hasan, C. I. Silalahi, R. Y. Rumagit, and G. D. Pratama, “UI/UX Design Impact on E-Commerce Attracting Users,” Procedia Comput. Sci., vol. 245, pp. 1075–1082, 2024, doi: https://doi.org/10.1016/j.procs.2024.10.336.
Nelson, A. E. Musthafa, R. Y. Rumagit, and G. D. Pratama, “Comparison of user interface and user experience between Bukalapak and Blibli in mobile application,” Procedia Comput. Sci., vol. 245, pp. 429–440, 2024, doi: https://doi.org/10.1016/j.procs.2024.10.269.
S.-H. Li, D. C. Yen, W.-H. Lu, and T.-L. Lin, “Migrating from WCAG 1.0 to WCAG 2.0 – A comparative study based on Web Content Accessibility Guidelines in Taiwan,” Comput. Human Behav., vol. 28, no. 1, pp. 87–96, 2012, doi: https://doi.org/10.1016/j.chb.2011.08.014.
S. Halstead, H. D. Serrano, and S. Proctor, “Finding Top UI/UX Design Talent on Adobe Behance,” Procedia Comput. Sci., vol. 51, pp. 2426–2434, 2015, doi: https://doi.org/10.1016/j.procs.2015.05.426.
Y. Liu and J.-B. Martens, “Conversation-based hybrid UI for the repertory grid technique: A lab experiment into automation of qualitative surveys,” Int. J. Hum. Comput. Stud., vol. 184, p. 103227, 2024, doi: https://doi.org/10.1016/j.ijhcs.2024.103227.
Y. Yanfi and P. D. Nusantara, “UI/UX design prototype for mobile community-based course,” Procedia Comput. Sci., vol. 216, pp. 431–441, 2023, doi: https://doi.org/10.1016/j.procs.2022.12.155.
A. Ismail and K. S. Kuppusamy, “Web accessibility investigation and identification of major issues of higher education websites with statistical measures: A case study of college websites,” J. King Saud Univ. - Comput. Inf. Sci., vol. 34, no. 3, pp. 901–911, 2022, doi: https://doi.org/10.1016/j.jksuci.2019.03.011.
L. L. Jauculan and U. B. Patayon, “Enhancing UX/UI: A Mixed-Approach Evaluation of a Web-Based Student Clearance System at a State University in the Philippines,” Procedia Comput. Sci., vol. 234, pp. 1061–1068, 2024, doi: https://doi.org/10.1016/j.procs.2024.03.100.
A. Kraft, G. Scronce, and A. Jones, “Virtual focus groups for improved A-Z list user experience,” J. Acad. Librariansh., vol. 48, no. 4, p. 102541, 2022, doi: https://doi.org/10.1016/j.acalib.2022.102541.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 kresno aryo, Agus Suryo Murtopo

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.